Industry · E-commerce & retail
E-commerce & Retail Courier Melbourne
The order that misses the carrier cut-off, the store that sells out on Friday afternoon, the VIP customer who needs it today — that's the freight the big parcel networks can't move. Drop-X gives online sellers and retailers an on-demand courier arm across Melbourne and Victoria: same-day orders, stock transfers, urgent supplier pickups and returns, seven days a week.
Know your delivery cost before you book
Fixed rates across our network · GST included · no quote required.
Small items(Max 5 items)
Parcels, satchels & legal documents — under 50kg total
$35
inc. GST
Euro pallet(Max 4)
800mm W × 1200mm L × 1500mm H · max 250kg per pallet
$88
inc. GST
Standard pallet(Max 2)
1165mm W × 1165mm L × 1500mm H · max 500kg per pallet
$110
inc. GST
Oversized pallet
Up to 2400mm L × 1650mm W × 1500mm H · max 1000kg per pallet
$155
inc. GST
Regional Victoria Freight
Same day available — fixed pricing by destination
from $280
inc. GST
Priority delivery +$55 · After-hours delivery +$110
What we do
B2B (business-to-business) transport for Melbourne & Victorian businesses.
- Boxes & small parcels
- Same day delivery Melbourne
- Same day to regional Victoria
- Next day to regional Victoria
- After hours & 24/7 urgent
- Weekend delivery
- Sample & medical freight
- Pallet delivery Melbourne & VIC
- Interstate freight
- Legal document delivery
- Business freight accounts
- Residential addresses are accepted for business-related freight only
What we don't do
No personal or household deliveries — business freight only.
Keeping our scope tight is how we deliver every job reliably. Drop-X does not handle:
- Household moves & furniture removals
- Residential addresses are accepted for business-related freight only. Personal deliveries are not available.
- Airfreight & seafreight
- Perishables needing refrigerated trucks. We don’t run temperature-controlled vehicles.
- Narrow time-slot bookings
- Click & collect pickups from retail shops
- Linehaul or backloading. Regional deliveries are completed as a dedicated express service — your shipment is transported directly to its destination by a single driver.
We simplified the complexity behind courier pricing
Every delivery has different requirements. Drop-X handles the logistics behind the scenes and brings the simplicity of online shopping to courier bookings — clear pricing, easy checkout, and delivery confirmation in minutes.
The traditional courier process
- Request a quote
- Answer questions about your delivery
- Where is it going?
- What are you sending?
- How large is it?
- When do you need it?
- Wait while the price is calculated
- Approve the quote and arrange the booking
The result
- Waiting for a response
- Unclear final pricing
- Back-and-forth calls and emails
The Drop-X process
- Enter your delivery details
- Our system calculates the logistics
- Pickup and delivery locations
- Freight requirements
- Service option
- See your price instantly
- Book online and receive confirmation
The result
- Price upfront
- No waiting for quotes
- Simple online checkout
Courier pricing can be complex behind the scenes, but booking your delivery shouldn’t be. Drop-X manages the logistics for you, providing clear upfront pricing and simple online booking in minutes.
Missed cut-off rescue
Order missed the 3PL or carrier pickup? We collect within the hour and deliver same day, metro-wide.
Same-day for your customers
Offer genuine same-day delivery on premium orders — booked on demand, delivered with photo POD.
Store replenishment
Inter-store transfers, warehouse-to-shop top-ups and click-and-collect stock moved before the weekend rush.
Peak season surge
Black Friday, Christmas and launch-day overflow handled on demand — no contracts, no minimum volumes.
What’s included
- Same-day delivery of customer orders across metro Melbourne, seven days
- Missed cut-off rescues from your warehouse or 3PL within the hour
- Inter-store transfers and warehouse-to-store replenishment runs
- Urgent supplier and wholesaler pickups straight to your store or DC
- Returns, exchanges and faulty-stock collections from customers and stores
- Launch-day, flash-sale and peak-season overflow capacity on demand
- Pallets, cartons and satchels — cars, vans, trays and pantechs to match
- Photo proof of delivery on every drop, back to you in minutes
The delivery promise your customers actually notice
Online retail is won at the delivery estimate. A genuine same-day option on high-value orders — booked only when a customer takes it — turns shipping from a cost into a selling point, without contracts or minimum volumes. Melbourne metro orders are collected from your warehouse, store or 3PL in the fulfilment belts of Truganina, Derrimut, Somerton, Braeside and Keysborough and delivered door to door with photo proof, usually within 1–3 hours. Drop-X is a business courier — runs are booked by the store or warehouse, and home deliveries are made on the business's behalf.
Keeping shelves and promises stocked
Retail freight is rhythm freight: replenishment before the weekend, transfers when one store sells out and another is overstocked, click-and-collect stock that has to be on the right shelf by opening. Drop-X runs these as direct point-to-point jobs, so stock isn't waiting in a parcel network for two days to travel eight suburbs. Regular runs go on a freight account — fixed times, priority dispatch, consolidated monthly invoicing — and when peak season hits, the same dispatcher scales you up on demand.
What we typically move
- Same-day customer orders and VIP deliveries
- Missed cut-off parcels from warehouses and 3PLs
- Inter-store stock transfers and replenishment cartons
- Click-and-collect stock between sites
- Urgent supplier and wholesaler pickups
- Customer returns and exchange swaps
- Launch and flash-sale surge volumes
- Inbound pallets to your 3PL or storeroom
Where we deliver for e-commerce & retail customers
Drop-X dispatches drivers from hubs across metro Melbourne and regional Victoria. Popular pickup and delivery areas include:
Related Drop-X services
Other industries we serve
Frequently asked questions
Can you deliver our online orders same day in Melbourne?
Yes. Book on demand and the order is collected within about 60 minutes and delivered metro-wide, usually inside 1–3 hours door to door with photo proof of delivery. Many sellers offer it as a paid premium option on checkout for metro customers.
What happens when we miss our carrier or 3PL cut-off?
Call 1300 973 038 or book online and we collect within the hour — the order still arrives today instead of joining tomorrow's queue. Missed cut-off rescues are one of our most common e-commerce jobs.
Do you handle store-to-store stock transfers?
Yes. Inter-store transfers, warehouse-to-store replenishment and click-and-collect moves run as direct point-to-point jobs, so stock arrives the same day it's needed — not via a two-day trip through a parcel depot.
Can you collect returns from our customers?
Yes. Booked by your business, we collect returns, exchanges and faulty stock from customers' homes, offices and stores across metro Melbourne and bring them back to your warehouse or 3PL, with photo confirmation at both ends.
Can you handle our Black Friday and Christmas overflow?
Yes. There are no contracts or minimum volumes — you book what you need, when you need it. Retailers use Drop-X as surge capacity through peak season and drop back to normal shipping when the rush ends. A freight account adds priority dispatch and one monthly invoice.
Do you deliver retail freight to regional Victoria?
Yes. Same-day urgent runs and next-day scheduled services reach Geelong, Ballarat, Bendigo and towns across regional Victoria, from single cartons to pallets — regional freight starts from $280 inc GST.
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E-commerce & Retail
Order that can't wait until tomorrow?
Same-day orders, transfers and rescues across Victoria — book online in under a minute and it's moving.